NCR-26-0042
Raised 07 Aug 2026 by Paul Wright · against GO-4G revision B · reference RMA-26-0510 · due 03 Sep 2026
What was found
Six GO 4G returns in one month reporting fall detection not triggering on the supervised test.
Containment and corrective action
Units under investigation. Accelerometer calibration data being pulled from SmartCare for the affected serials.
Update the non-conformance
NCR-26-0042