RMA-26-0385
S72300128 · SEVEN Base Unit · raised 20 May 2026 by Hannah Beaumont · returned by Tākiri Health Trust
Days open
16
Closed 05 Jun 2026
Warranty
Expired
08 Feb 2026
Repair cost
$190.33
Absorbed under warranty
Category
RF
Feeds the fault-category breakdown
What came back
Reported fault
Help button not learning to the base unit
Resolution
Replaced under warranty
Replacement issued S7A2400161
The device
Full record → Product SEVEN Base Unit (SEVEN-BU)
Hardware revision C
Firmware 7.4.2
IMEI 350000042108999
Built 09 Feb 2023
Current state Deployed
Location In the field
Close this return
RMA-26-0385 — S72300128
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.