RMA-26-0562
S72600047 · SEVEN Base Unit · raised 12 Jul 2026 by Hannah Beaumont · returned by Waikato Community Alarms
Days open
42
Still open
Warranty
In warranty
07 Aug 2029
Repair cost
$54.71
Absorbed under warranty
Category
Firmware
Feeds the fault-category breakdown
What came back
Reported fault
Fall detection not triggering on test
The device
Full record → Product SEVEN Base Unit (SEVEN-BU)
Hardware revision D
Firmware 7.4.2
IMEI 350000042105672
Built 08 Aug 2026
Current state Under repair
Location SVC
Close this return
RMA-26-0562 — S72600047
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.