RMA-26-0574
S7U2600008 · SEVEN Base Unit — UK · raised 13 Jun 2026 by Hannah Beaumont · returned by Careline Homesafe
Days open
71
Still open
Warranty
In warranty
03 Jun 2029
Repair cost
—
Absorbed under warranty
Category
Enclosure
Feeds the fault-category breakdown
What came back
Reported fault
Water ingress — pendant worn in the shower
The device
Full record → Product SEVEN Base Unit — UK (SEVEN-BU-UK)
Hardware revision C
Firmware 7.3.9
IMEI 350000042104782
Built 04 Jun 2026
Current state Returned
Location CHC-QA · QA-01
Close this return
RMA-26-0574 — S7U2600008
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.