GO2100002
GO 4G Mobile Personal Alarm · hardware revision A · built 08 Jan 2021 · managed by SA Medical Alert Services
Identity
Everything printed on the label and everything SmartCare holds. Serial GO2100002
Product GO 4G Mobile Personal Alarm (GO-4G)
Hardware revision A
IMEI 3500 0004 2103 438
CSID / SmartCare external id CS946453
ICCID 8961 0010 4266 34
IMSI 5056639944929
Phone number +61444457828
SIM provider Optus
Network Optus
Firmware 3.8.1
Configuration CFG-SAM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation SA Medical Alert Services
Commercial owner SA Medical Alert Services
SmartCare organisation ORG-SAM-001
Location In the field
Last heard from Never — not yet activated
Warranty Expired 08 Jan 2024 · 958 days ago
Service
Billing → No service has been opened.
A service is opened when the device is activated with a provider.
Where it came from
Built 08 Jan 2021
Production order Before this system
Shipped on —
Activated —
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against GO2100002
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.