GO2100012
GO 4G Mobile Personal Alarm · hardware revision A · built 08 Feb 2021 · managed by SA Medical Alert Services
Identity
Everything printed on the label and everything SmartCare holds. Serial GO2100012
Product GO 4G Mobile Personal Alarm (GO-4G)
Hardware revision A
IMEI 3500 0004 2106 084
CSID / SmartCare external id CS510982
ICCID 8961 0010 4294 79
IMSI 5052035346788
Phone number +61447737884
SIM provider Telstra
Network Telstra
Firmware 3.8.1
Configuration CFG-SAM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation SA Medical Alert Services
Commercial owner SA Medical Alert Services
SmartCare organisation ORG-SAM-001
Location In the field
Last heard from 14 h ago · 22 Aug 2026, 4:04 pm
Warranty Expired 08 Feb 2024 · 927 days ago
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 08 Feb 2021
Production order Before this system
Shipped on —
Activated 14 Feb 2021
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against GO2100012
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.