GO2100021
GO 4G Mobile Personal Alarm · hardware revision A · built 11 Dec 2021 · managed by St John Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial GO2100021
Product GO 4G Mobile Personal Alarm (GO-4G)
Hardware revision A
IMEI 3500 0004 2107 108
CSID / SmartCare external id CS967578
ICCID 8964 0010 4306 22
IMSI 5301805344408
Phone number +64275579326
SIM provider Spark
Network Spark
Firmware 3.8.1
Configuration CFG-SJM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation St John Medical Alarms
Commercial owner St John Medical Alarms
SmartCare organisation ORG-SJM-001
Location In the field
Last heard from 42 h ago · 20 Aug 2026, 11:41 am
Warranty Expired 10 Dec 2024 · 621 days ago
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 11 Dec 2021
Production order Before this system
Shipped on —
Activated 14 Dec 2021
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against GO2100021
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.