GO2200016
GO 4G Mobile Personal Alarm · hardware revision A · built 14 Jan 2022 · managed by VitalCall Personal Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial GO2200016
Product GO 4G Mobile Personal Alarm (GO-4G)
Hardware revision A
IMEI 3500 0004 2106 480
CSID / SmartCare external id CS969194
ICCID 8961 0010 4299 16
IMSI 5056577355604
Phone number +61446962777
SIM provider Optus
Network Optus
Firmware 3.8.1
Configuration CFG-VIT-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation VitalCall Personal Alarms
Commercial owner VitalCall Personal Alarms
SmartCare organisation ORG-VIT-001
Location In the field
Last heard from 37 h ago · 21 Aug 2026, 4:41 pm
Warranty Expired 13 Jan 2025 · 587 days ago
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 14 Jan 2022
Production order Before this system
Shipped on —
Activated 17 Jan 2022
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against GO2200016
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.