GO2500001
GO 4G Mobile Personal Alarm · hardware revision B · built 20 Feb 2025 · managed by VitalCall Personal Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial GO2500001
Product GO 4G Mobile Personal Alarm (GO-4G)
Hardware revision B
IMEI 3500 0004 2103 404
CSID / SmartCare external id CS533693
ICCID 8961 0010 4266 00
IMSI 5051051844856
Phone number +61448183550
SIM provider Optus
Network Optus
Firmware 3.8.1
Configuration CFG-VIT-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation VitalCall Personal Alarms
Commercial owner VitalCall Personal Alarms
SmartCare organisation ORG-VIT-001
Location In the field
Last heard from 12 h ago · 22 Aug 2026, 5:39 pm
Warranty In warranty until 20 Feb 2028 · 546 days left
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 20 Feb 2025
Production order Before this system
Shipped on —
Activated 06 Mar 2025
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against GO2500001
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.