GO2500003
GO 4G Mobile Personal Alarm · hardware revision B · built 10 Apr 2025 · managed by St John Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial GO2500003
Product GO 4G Mobile Personal Alarm (GO-4G)
Hardware revision B
IMEI 3500 0004 2103 628
CSID / SmartCare external id CS802425
ICCID 8964 0010 4268 15
IMSI 5307119783014
Phone number +64272842345
SIM provider One NZ
Network One NZ
Firmware 3.8.1
Configuration CFG-SJM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation St John Medical Alarms
Commercial owner St John Medical Alarms
SmartCare organisation ORG-SJM-001
Location In the field
Last heard from 12 h ago · 22 Aug 2026, 5:30 pm
Warranty In warranty until 09 Apr 2028 · 595 days left
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 10 Apr 2025
Production order Before this system
Shipped on —
Activated 07 May 2025
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against GO2500003
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.