GO2500028
GO 4G Mobile Personal Alarm · hardware revision B · built 23 Jul 2025 · managed by Kōwhai Care Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial GO2500028
Product GO 4G Mobile Personal Alarm (GO-4G)
Hardware revision B
IMEI 3500 0004 2108 734
CSID / SmartCare external id CS824530
ICCID 8964 0010 4326 86
IMSI 5305581965971
Phone number +64272917827
SIM provider Spark
Network Spark
Firmware 3.8.1
Configuration CFG-KOW-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Kōwhai Care Alarms
Commercial owner Kōwhai Care Alarms
SmartCare organisation ORG-KOW-001
Location In the field
Last heard from 11 h ago · 22 Aug 2026, 5:15 pm
Warranty In warranty until 22 Jul 2028 · 699 days left
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 23 Jul 2025
Production order Before this system
Shipped on —
Activated 05 Aug 2025
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against GO2500028
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.