GO2500036
GO 4G Mobile Personal Alarm · hardware revision B · built 12 Feb 2025 · managed by St John Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial GO2500036
Product GO 4G Mobile Personal Alarm (GO-4G)
Hardware revision B
IMEI 3500 0004 2110 573
CSID / SmartCare external id CS851273
ICCID 8964 0010 4350 52
IMSI 5306909919802
Phone number +64275896867
SIM provider One NZ
Network One NZ
Firmware 3.8.1
Configuration CFG-SJM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation St John Medical Alarms
Commercial owner St John Medical Alarms
SmartCare organisation ORG-SJM-001
Location In the field
Last heard from 36 h ago · 21 Aug 2026, 5:23 pm
Warranty In warranty until 12 Feb 2028 · 538 days left
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 12 Feb 2025
Production order Before this system
Shipped on —
Activated 08 Mar 2025
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against GO2500036
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.