GO2600017
GO 4G Mobile Personal Alarm · hardware revision B · built 10 Jul 2026 · managed by St John Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial GO2600017
Product GO 4G Mobile Personal Alarm (GO-4G)
Hardware revision B
IMEI 3500 0004 2106 506
CSID / SmartCare external id CS896632
ICCID 8964 0010 4299 46
IMSI 5302771846481
Phone number +64274568695
SIM provider Spark
Network Spark
Firmware 3.8.1
Configuration CFG-SJM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation St John Medical Alarms
Commercial owner St John Medical Alarms
SmartCare organisation ORG-SJM-001
Location Service & repair centre
Last heard from Never — not yet activated
Warranty In warranty until 09 Jul 2029 · 1051 days left
Service
Billing → No service has been opened.
A service is opened when the device is activated with a provider.
Where it came from
Built 10 Jul 2026
Production order Before this system
Shipped on —
Activated —
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0602 | Unit rebooting on mains interruption | 30 Jun 2026 | Received |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against GO2600017
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.