GO2600031
GO 4G Mobile Personal Alarm · hardware revision B · built 09 Apr 2026 · managed by St John Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial GO2600031
Product GO 4G Mobile Personal Alarm (GO-4G)
Hardware revision B
IMEI 3500 0004 2109 047
CSID / SmartCare external id CS812986
ICCID 8964 0010 4331 39
IMSI 5303329455915
Phone number +64277095931
SIM provider Spark
Network Spark
Firmware 3.8.1
Configuration CFG-SJM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation St John Medical Alarms
Commercial owner St John Medical Alarms
SmartCare organisation ORG-SJM-001
Location In the field
Last heard from 3 d ago · 20 Aug 2026, 2:35 pm
Warranty In warranty until 08 Apr 2029 · 959 days left
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 09 Apr 2026
Production order Before this system
Shipped on —
Activated 02 May 2026
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against GO2600031
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.