GO2600042
GO 4G Mobile Personal Alarm · hardware revision B · built 29 Jan 2026 · managed by SA Medical Alert Services
Identity
Everything printed on the label and everything SmartCare holds. Serial GO2600042
Product GO 4G Mobile Personal Alarm (GO-4G)
Hardware revision B
IMEI 3500 0004 2111 530
CSID / SmartCare external id CS571113
ICCID 8961 0010 4361 90
IMSI 5058225208764
Phone number +61445743999
SIM provider Telstra
Network Telstra
Firmware 3.8.1
Configuration CFG-SAM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation SA Medical Alert Services
Commercial owner SA Medical Alert Services
SmartCare organisation ORG-SAM-001
Location In the field
Last heard from 12 h ago · 22 Aug 2026, 3:59 pm
Warranty In warranty until 28 Jan 2029 · 889 days left
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 29 Jan 2026
Production order Before this system
Shipped on —
Activated 10 Feb 2026
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against GO2600042
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.