OP2100054
Opal Pendant · hardware revision B · built 24 Nov 2021 · managed by Presbyterian Support Northern
Identity
Everything printed on the label and everything SmartCare holds. Serial OP2100054
Product Opal Pendant (OPAL)
Hardware revision B
IMEI —
CSID / SmartCare external id CS982389
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.6.4
Configuration CFG-PSN-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Presbyterian Support Northern
Commercial owner Presbyterian Support Northern
SmartCare organisation ORG-PSN-001
Location In the field
Last heard from Never — not yet activated
Warranty Expired 23 Nov 2024 · 697 days ago
Service
Billing → No service has been opened.
A service is opened when the device is activated with a provider.
Where it came from
Built 24 Nov 2021
Production order Before this system
Shipped on —
Activated —
SmartCare sync
Queue → Failed create · attempt 5 20 Aug 2026, 11:56 am
Timed out waiting for SmartCare Cloud — retried 3 times
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against OP2100054
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.