OP2600109
Opal Pendant · hardware revision C · built 10 Jul 2026 · managed by Freedom Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial OP2600109
Product Opal Pendant (OPAL)
Hardware revision C
IMEI —
CSID / SmartCare external id CS353220
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.6.4
Configuration CFG-FMA-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Freedom Medical Alarms
Commercial owner Freedom Medical Alarms
SmartCare organisation ORG-FMA-001
Location Ferrymead — main store · bin A-23-4
Last heard from Never — not yet activated
Warranty In warranty until 09 Jul 2029 · 1051 days left
Service
Billing → No service has been opened.
A service is opened when the device is activated with a provider.
Where it came from
Built 10 Jul 2026
Production order Before this system
Shipped on —
Activated —
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against OP2600109
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.