S72100124
SEVEN Base Unit · hardware revision C · built 07 Nov 2021 · managed by St John Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial S72100124
Product SEVEN Base Unit (SEVEN-BU)
Hardware revision C
IMEI 3500 0004 2108 817
CSID / SmartCare external id CS320258
ICCID 8964 0010 4328 11
IMSI 5304238583675
Phone number +64274325725
SIM provider One NZ
Network One NZ
Firmware 7.4.2
Configuration CFG-SJM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation St John Medical Alarms
Commercial owner St John Medical Alarms
SmartCare organisation ORG-SJM-001
Location In the field
Last heard from 15 h ago · 22 Aug 2026, 2:42 pm
Warranty Expired 06 Nov 2024 · 655 days ago
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 07 Nov 2021
Production order Before this system
Shipped on —
Activated 13 Nov 2021
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S72100124
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.