S72300107
SEVEN Base Unit · hardware revision C · built 16 Jul 2023 · managed by St John Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial S72300107
Product SEVEN Base Unit (SEVEN-BU)
Hardware revision C
IMEI 3500 0004 2108 114
CSID / SmartCare external id CS369964
ICCID 8964 0010 4318 81
IMSI 5309498329686
Phone number +64277640524
SIM provider Spark
Network Spark
Firmware 7.4.2
Configuration CFG-SJM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation St John Medical Alarms
Commercial owner St John Medical Alarms
SmartCare organisation ORG-SJM-001
Location In the field
Last heard from 40 h ago · 21 Aug 2026, 2:11 pm
Warranty Expired 15 Jul 2026 · 39 days ago
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 16 Jul 2023
Production order Before this system
Shipped on —
Activated 13 Aug 2023
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S72300107
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.