S72500228
SEVEN Base Unit · hardware revision D · built 18 Nov 2025 · managed by St John Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial S72500228
Product SEVEN Base Unit (SEVEN-BU)
Hardware revision D
IMEI 3500 0004 2113 916
CSID / SmartCare external id CS842588
ICCID 8964 0010 4389 78
IMSI 5307851891144
Phone number +64275761223
SIM provider Spark
Network Spark
Firmware 7.4.2
Configuration CFG-SJM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation St John Medical Alarms
Commercial owner St John Medical Alarms
SmartCare organisation ORG-SJM-001
Location In the field
Last heard from 10 h ago · 22 Aug 2026, 5:52 pm
Warranty In warranty until 17 Nov 2028 · 817 days left
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 18 Nov 2025
Production order Before this system
Shipped on —
Activated 13 Dec 2025
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S72500228
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.