S7A2000045
SEVEN Base Unit — 916 MHz · hardware revision C · built 19 Dec 2020 · managed by INS LifeGuard
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2000045
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision C
IMEI 3500 0004 2105 714
CSID / SmartCare external id CS697949
ICCID 8961 0010 4290 83
IMSI 5053889819010
Phone number +61443112887
SIM provider Telstra
Network Telstra
Firmware 7.4.2
Configuration CFG-INS-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation INS LifeGuard
Commercial owner INS LifeGuard
SmartCare organisation ORG-INS-001
Location In the field
Last heard from 35 h ago · 21 Aug 2026, 4:38 pm
Warranty Expired 19 Dec 2023 · 978 days ago
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| Monthly SIM service + SmartCare Cloud SUB-10378 · from 02 Jan 2021 | Active | A$22.90 | 2026-07 |
Where it came from
Built 19 Dec 2020
Production order Before this system
Shipped on —
Activated 02 Jan 2021
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0340 | Speaker distorted on two-way voice | 07 Jun 2026 | Closed |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2000045
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.