S7A2000128
SEVEN Base Unit — 916 MHz · hardware revision C · built 04 Dec 2020 · managed by EVE Personal Alert Systems
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2000128
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision C
IMEI 3500 0004 2110 870
CSID / SmartCare external id CS497990
ICCID 8961 0010 4353 71
IMSI 5057720850414
Phone number +61448660967
SIM provider Telstra
Network Telstra
Firmware 7.4.2
Configuration CFG-EVE-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation EVE Personal Alert Systems
Commercial owner EVE Personal Alert Systems
SmartCare organisation ORG-EVE-001
Location In the field
Last heard from 3 d ago · 19 Aug 2026, 9:16 am
Warranty Expired 04 Dec 2023 · 993 days ago
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| Monthly SIM service + SmartCare Cloud SUB-10707 · from 26 Dec 2020 | Active | A$22.90 | 2026-07 |
Where it came from
Built 04 Dec 2020
Production order Before this system
Shipped on —
Activated 26 Dec 2020
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2000128
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.