S7A2100063
SEVEN Base Unit — 916 MHz · hardware revision C · built 25 Oct 2021 · managed by VitalCall Personal Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2100063
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision C
IMEI 3500 0004 2106 639
CSID / SmartCare external id CS699938
ICCID 8961 0010 4301 27
IMSI 5059627122020
Phone number +61445405920
SIM provider Telstra
Network Telstra
Firmware 7.4.2
Configuration CFG-VIT-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation VitalCall Personal Alarms
Commercial owner VitalCall Personal Alarms
SmartCare organisation ORG-VIT-001
Location In the field
Last heard from 41 h ago · 21 Aug 2026, 12:32 pm
Warranty Expired 24 Oct 2024 · 668 days ago
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 25 Oct 2021
Production order Before this system
Shipped on —
Activated 10 Nov 2021
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2100063
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.