S7A2100090
SEVEN Base Unit — 916 MHz · hardware revision C · built 02 Nov 2021 · managed by VitalCall Personal Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2100090
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision C
IMEI 3500 0004 2108 668
CSID / SmartCare external id CS647985
ICCID 8961 0010 4325 72
IMSI 5059886582540
Phone number +61449927584
SIM provider Telstra
Network Telstra
Firmware 7.4.2
Configuration CFG-VIT-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation VitalCall Personal Alarms
Commercial owner VitalCall Personal Alarms
SmartCare organisation ORG-VIT-001
Location In the field
Last heard from 3 d ago · 20 Aug 2026, 12:22 pm
Warranty Expired 01 Nov 2024 · 660 days ago
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 02 Nov 2021
Production order Before this system
Shipped on —
Activated 13 Nov 2021
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2100090
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.