S7A2200109
SEVEN Base Unit — 916 MHz · hardware revision C · built 11 Apr 2022 · managed by SA Medical Alert Services
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2200109
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision C
IMEI 3500 0004 2109 476
CSID / SmartCare external id CS845656
ICCID 8961 0010 4337 45
IMSI 5058723570096
Phone number +61441638778
SIM provider Optus
Network Optus
Firmware 7.4.2
Configuration CFG-SAM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation SA Medical Alert Services
Commercial owner SA Medical Alert Services
SmartCare organisation ORG-SAM-001
Location In the field
Last heard from 16 h ago · 22 Aug 2026, 1:19 pm
Warranty Expired 10 Apr 2025 · 500 days ago
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 11 Apr 2022
Production order Before this system
Shipped on —
Activated 07 May 2022
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2200109
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.