S7A2300013
SEVEN Base Unit — 916 MHz · hardware revision C · built 02 Jul 2023 · managed by VitalCall Personal Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2300013
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision C
IMEI 3500 0004 2104 055
CSID / SmartCare external id CS121720
ICCID 8961 0010 4272 27
IMSI 5055764434672
Phone number +61442747344
SIM provider Telstra
Network Telstra
Firmware 7.4.2
Configuration CFG-VIT-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation VitalCall Personal Alarms
Commercial owner VitalCall Personal Alarms
SmartCare organisation ORG-VIT-001
Location In the field
Last heard from 16 h ago · 22 Aug 2026, 1:55 pm
Warranty Expired 01 Jul 2026 · 53 days ago
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 02 Jul 2023
Production order Before this system
Shipped on —
Activated 27 Jul 2023
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2300013
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.