S7A2400116
SEVEN Base Unit — 916 MHz · hardware revision D · built 22 Sep 2024 · managed by VitalCall Personal Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2400116
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision D
IMEI 3500 0004 2109 963
CSID / SmartCare external id CS445672
ICCID 8961 0010 4344 29
IMSI 5053408332021
Phone number +61445983376
SIM provider Optus
Network Optus
Firmware 7.4.2
Configuration CFG-VIT-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation VitalCall Personal Alarms
Commercial owner VitalCall Personal Alarms
SmartCare organisation ORG-VIT-001
Location In the field
Last heard from 15 h ago · 22 Aug 2026, 2:03 pm
Warranty In warranty until 22 Sep 2027 · 395 days left
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 22 Sep 2024
Production order Before this system
Shipped on —
Activated 06 Oct 2024
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2400116
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.