S7A2400164
SEVEN Base Unit — 916 MHz · hardware revision C · built 27 Jan 2024 · managed by EVE Personal Alert Systems
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2400164
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision C
IMEI 3500 0004 2113 221
CSID / SmartCare external id CS160754
ICCID 8961 0010 4382 16
IMSI 5058330866449
Phone number +61446601099
SIM provider Optus
Network Optus
Firmware 7.4.2
Configuration CFG-EVE-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation EVE Personal Alert Systems
Commercial owner EVE Personal Alert Systems
SmartCare organisation ORG-EVE-001
Location In the field
Last heard from 45 h ago · 20 Aug 2026, 8:24 am
Warranty In warranty until 26 Jan 2027 · 156 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| Monthly SIM service + SmartCare Cloud SUB-10850 · from 10 Feb 2024 | Active | A$22.90 | 2026-07 |
Where it came from
Built 27 Jan 2024
Production order Before this system
Shipped on —
Activated 10 Feb 2024
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2400164
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.