S7A2500038
SEVEN Base Unit — 916 MHz · hardware revision D · built 22 Oct 2025 · managed by EVE Personal Alert Systems
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2500038
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision D
IMEI 3500 0004 2105 409
CSID / SmartCare external id CS134308
ICCID 8961 0010 4286 46
IMSI 5051804931950
Phone number +61442478780
SIM provider Telstra
Network Telstra
Firmware 7.4.2
Configuration CFG-EVE-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation EVE Personal Alert Systems
Commercial owner EVE Personal Alert Systems
SmartCare organisation ORG-EVE-001
Location In the field
Last heard from 15 h ago · 22 Aug 2026, 2:30 pm
Warranty In warranty until 21 Oct 2028 · 790 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| Monthly SIM service + SmartCare Cloud SUB-10359 · from 16 Nov 2025 | Active | A$22.90 | 2026-07 |
Where it came from
Built 22 Oct 2025
Production order Before this system
Shipped on —
Activated 16 Nov 2025
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2500038
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.