S7A2500119
SEVEN Base Unit — 916 MHz · hardware revision D · built 03 Jan 2025 · managed by EVE Personal Alert Systems
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2500119
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision D
IMEI 3500 0004 2110 177
CSID / SmartCare external id CS500481
ICCID 8961 0010 4346 66
IMSI 5058963205979
Phone number +61441557536
SIM provider Optus
Network Optus
Firmware 7.4.2
Configuration CFG-EVE-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation EVE Personal Alert Systems
Commercial owner EVE Personal Alert Systems
SmartCare organisation ORG-EVE-001
Location In the field
Last heard from 20 h ago · 21 Aug 2026, 9:30 am
Warranty In warranty until 03 Jan 2028 · 498 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| Monthly SIM service + SmartCare Cloud SUB-10670 · from 17 Jan 2025 | Active | A$22.90 | 2026-07 |
Where it came from
Built 03 Jan 2025
Production order Before this system
Shipped on —
Activated 17 Jan 2025
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2500119
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.