S7A2500129
SEVEN Base Unit — 916 MHz · hardware revision D · built 14 Jan 2025 · managed by Safety Link
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2500129
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision D
IMEI 3500 0004 2110 888
CSID / SmartCare external id CS338608
ICCID 8961 0010 4353 94
IMSI 5057104151800
Phone number +61442400739
SIM provider Optus
Network Optus
Firmware 7.4.2
Configuration CFG-SFL-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Safety Link
Commercial owner Safety Link
SmartCare organisation ORG-SFL-001
Location In the field
Last heard from 17 h ago · 21 Aug 2026, 11:07 am
Warranty In warranty until 14 Jan 2028 · 509 days left
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 14 Jan 2025
Production order Before this system
Shipped on —
Activated 28 Jan 2025
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0325 | SIM not registering after a network change | 10 May 2026 | Closed |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2500129
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.