S7A2600165
SEVEN Base Unit — 916 MHz · hardware revision D · built 27 Jul 2026
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2600165
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision D
IMEI 3500 0004 2113 254
CSID / SmartCare external id CS995272
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 7.4.2
Configuration CFG-STD-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Unassigned — still Chiptech's
Commercial owner Chiptech
SmartCare organisation —
Location Brisbane — distribution
Last heard from Never — not yet activated
Warranty In warranty until 26 Jul 2029 · 1068 days left
Service
Billing → No service has been opened.
A service is opened when the device is activated with a provider.
Where it came from
Built 27 Jul 2026
Production order Before this system
Shipped on —
Activated —
SmartCare sync
Queue → Failed create · attempt 5 19 Aug 2026, 8:03 am
SmartCare rejected the CSID — already registered to ORG-SJM-001
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2600165
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.