RMA-26-0300
S7U2400011 · SEVEN Base Unit — UK · raised 21 Mar 2026 by Hannah Beaumont · returned by West Midlands Telecare
Days open
27
Closed 17 Apr 2026
Warranty
In warranty
03 Jul 2027
Repair cost
$178.19
Absorbed under warranty
Category
Cellular
Feeds the fault-category breakdown
What came back
Reported fault
SIM not registering after a network change
Resolution
Replaced under warranty
The device
Full record → Product SEVEN Base Unit — UK (SEVEN-BU-UK)
Hardware revision C
Firmware 7.3.9
IMEI 350000042105664
Built 03 Jul 2024
Current state Deployed
Location In the field
Close this return
RMA-26-0300 — S7U2400011
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.