RMA-26-0305
OP2500091 · Opal Pendant · raised 14 Jan 2026 by Hannah Beaumont · returned by Scotcare Monitoring
Days open
25
Closed 08 Feb 2026
Warranty
In warranty
18 Apr 2028
Repair cost
$180.24
Absorbed under warranty
Category
Cellular
Feeds the fault-category breakdown
What came back
Reported fault
SIM not registering after a network change
Resolution
Repaired and returned
Replacement issued PA2600040
The device
Full record → Product Opal Pendant (OPAL)
Hardware revision C
Firmware 2.6.4
IMEI —
Built 19 Apr 2025
Current state Deployed
Location In the field
Close this return
RMA-26-0305 — OP2500091
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.