RMA-26-0310
S72400032 · SEVEN Base Unit · raised 20 Feb 2026 by Hannah Beaumont · returned by Tākiri Health Trust
Days open
27
Closed 19 Mar 2026
Warranty
In warranty
22 Jan 2027
Repair cost
$121.98
Absorbed under warranty
Category
Enclosure
Feeds the fault-category breakdown
What came back
Reported fault
Water ingress — pendant worn in the shower
Resolution
Repaired and returned
The device
Full record → Product SEVEN Base Unit (SEVEN-BU)
Hardware revision C
Firmware 7.4.2
IMEI 350000042104758
Built 23 Jan 2024
Current state Deployed
Location In the field
Close this return
RMA-26-0310 — S72400032
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.