S72400032
SEVEN Base Unit · hardware revision C · built 23 Jan 2024 · managed by Tākiri Health Trust
Rev-C charge termination reduces backup capacity to about 11 hours against a rated 40. Affected units are to be swapped on a scheduled visit, not left in service.
Identity
Everything printed on the label and everything SmartCare holds. Serial S72400032
Product SEVEN Base Unit (SEVEN-BU)
Hardware revision C
IMEI 3500 0004 2104 758
CSID / SmartCare external id CS850745
ICCID 8964 0010 4279 13
IMSI 5306309096580
Phone number +64279208937
SIM provider One NZ
Network One NZ
Firmware 7.4.2
Configuration CFG-TAK-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Tākiri Health Trust
Commercial owner Tākiri Health Trust
SmartCare organisation ORG-TAK-001
Location In the field
Last heard from 40 h ago · 21 Aug 2026, 12:03 pm
Warranty In warranty until 22 Jan 2027 · 152 days left
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 23 Jan 2024
Production order Before this system
Shipped on —
Activated 02 Feb 2024
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0310 | Water ingress — pendant worn in the shower | 20 Feb 2026 | Closed |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S72400032
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.