RMA-26-0320
OP2500146 · Opal Pendant · raised 08 Jan 2026 by Hannah Beaumont · returned by Waikato Community Alarms
Days open
24
Closed 01 Feb 2026
Warranty
In warranty
22 Feb 2028
Repair cost
$2.69
Chargeable to the provider
Category
Power
Feeds the fault-category breakdown
What came back
Reported fault
Unit rebooting on mains interruption
Resolution
No fault found — returned
Replacement issued S72500201
The device
Full record → Product Opal Pendant (OPAL)
Hardware revision C
Firmware 2.6.4
IMEI —
Built 22 Feb 2025
Current state Deployed
Location In the field
Close this return
RMA-26-0320 — OP2500146
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.