RMA-26-0335
S72200162 · SEVEN Base Unit · raised 03 Feb 2026 by Hannah Beaumont · returned by Chubb Community Care
Days open
12
Closed 15 Feb 2026
Warranty
Expired
08 Oct 2025
Repair cost
$87.03
Chargeable to the provider
Category
Cellular
Feeds the fault-category breakdown
What came back
Reported fault
SIM not registering after a network change
Resolution
No fault found — returned
Replacement issued S72400052
The device
Full record → Product SEVEN Base Unit (SEVEN-BU)
Hardware revision C
Firmware 7.4.2
IMEI 350000042110649
Built 09 Oct 2022
Current state Deployed
Location In the field
Close this return
RMA-26-0335 — S72200162
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.