RMA-26-0350
OP2500146 · Opal Pendant · raised 31 Oct 2025 by Hannah Beaumont · returned by Waikato Community Alarms
Days open
27
Closed 27 Nov 2025
Warranty
In warranty
22 Feb 2028
Repair cost
$118.80
Chargeable to the provider
Category
RF
Feeds the fault-category breakdown
What came back
Reported fault
Help button not learning to the base unit
Resolution
Repaired and returned
The device
Full record → Product Opal Pendant (OPAL)
Hardware revision C
Firmware 2.6.4
IMEI —
Built 22 Feb 2025
Current state Deployed
Location In the field
Close this return
RMA-26-0350 — OP2500146
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.