RMA-26-0380
PW2600010 · Pearl Wristwatch · raised 17 Mar 2026 by Hannah Beaumont · returned by St John Medical Alarms
Days open
21
Closed 07 Apr 2026
Warranty
In warranty
20 Jun 2029
Repair cost
$143.44
Absorbed under warranty
Category
Enclosure
Feeds the fault-category breakdown
What came back
Reported fault
Water ingress — pendant worn in the shower
Resolution
No fault found — returned
The device
Full record → Product Pearl Wristwatch (PEARL-WW)
Hardware revision A
Firmware 2.4.1
IMEI —
Built 21 Jun 2026
Current state Deployed
Location In the field
Close this return
RMA-26-0380 — PW2600010
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.