RMA-26-0510
OP2600074 · Opal Pendant · raised 05 Aug 2026 by Hannah Beaumont · returned by APERS Australia
Days open
18
Still open
Warranty
In warranty
26 Jul 2029
Repair cost
—
Absorbed under warranty
Category
RF
Feeds the fault-category breakdown
What came back
Reported fault
Help button not learning to the base unit
The device
Full record → Product Opal Pendant (OPAL)
Hardware revision C
Firmware 2.6.4
IMEI —
Built 27 Jul 2026
Current state Under repair
Location SVC
Close this return
RMA-26-0510 — OP2600074
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.