RMA-26-0530
S7A2600104 · SEVEN Base Unit — 916 MHz · raised 20 Jun 2026 by Hannah Beaumont · returned by Safety Link
Days open
64
Still open
Warranty
In warranty
30 Jun 2029
Repair cost
—
Absorbed under warranty
Category
RF
Feeds the fault-category breakdown
What came back
Reported fault
Help button not learning to the base unit
The device
Full record → Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision D
Firmware 7.4.2
IMEI 350000042109229
Built 01 Jul 2026
Current state Returned
Location CHC-QA · QA-01
Close this return
RMA-26-0530 — S7A2600104
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.