S7A2600104
SEVEN Base Unit — 916 MHz · hardware revision D · built 01 Jul 2026 · managed by Safety Link
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2600104
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision D
IMEI 3500 0004 2109 229
CSID / SmartCare external id CS747907
ICCID 8961 0010 4333 35
IMSI 5057954016424
Phone number +61443313186
SIM provider Optus
Network Optus
Firmware 7.4.2
Configuration CFG-SFL-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Safety Link
Commercial owner Safety Link
SmartCare organisation ORG-SFL-001
Location Ferrymead — quarantine · bin QA-01
Last heard from Never — not yet activated
Warranty In warranty until 30 Jun 2029 · 1042 days left
Service
Billing → No service has been opened.
A service is opened when the device is activated with a provider.
Where it came from
Built 01 Jul 2026
Production order Before this system
Shipped on —
Activated —
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0530 | Help button not learning to the base unit | 20 Jun 2026 | Received |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2600104
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.