RMA-26-0566
S72600009 · SEVEN Base Unit · raised 19 Aug 2026 by Hannah Beaumont · returned by St John Medical Alarms
Days open
4
Still open
Warranty
In warranty
17 Jul 2029
Repair cost
$161.26
Absorbed under warranty
Category
Accessory
Feeds the fault-category breakdown
What came back
Reported fault
Charging cradle not seating
The device
Full record → Product SEVEN Base Unit (SEVEN-BU)
Hardware revision D
Firmware 7.4.2
IMEI 350000042103776
Built 18 Jul 2026
Current state Under repair
Location SVC
Close this return
RMA-26-0566 — S72600009
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.