S72600009
SEVEN Base Unit · hardware revision D · built 18 Jul 2026 · managed by St John Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial S72600009
Product SEVEN Base Unit (SEVEN-BU)
Hardware revision D
IMEI 3500 0004 2103 776
CSID / SmartCare external id CS844166
ICCID 8964 0010 4269 86
IMSI 5303787983463
Phone number +64272265770
SIM provider Spark
Network Spark
Firmware 7.4.2
Configuration CFG-SJM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation St John Medical Alarms
Commercial owner St John Medical Alarms
SmartCare organisation ORG-SJM-001
Location Service & repair centre
Last heard from Never — not yet activated
Warranty In warranty until 17 Jul 2029 · 1059 days left
Service
Billing → No service has been opened.
A service is opened when the device is activated with a provider.
Where it came from
Built 18 Jul 2026
Production order Before this system
Shipped on —
Activated —
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0566 | Charging cradle not seating | 19 Aug 2026 | Repair |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S72600009
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.