RMA-26-0590
S7A2600049 · SEVEN Base Unit — 916 MHz · raised 02 Aug 2026 by Hannah Beaumont · returned by SA Medical Alert Services
Days open
21
Still open
Warranty
In warranty
07 Jul 2029
Repair cost
—
Absorbed under warranty
Category
Firmware
Feeds the fault-category breakdown
What came back
Reported fault
Light ring stays red after an acknowledged alarm
The device
Full record → Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision D
Firmware 7.4.2
IMEI 350000042105979
Built 08 Jul 2026
Current state Returned
Location CHC-QA · QA-01
Close this return
RMA-26-0590 — S7A2600049
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.