S7A2600049
SEVEN Base Unit — 916 MHz · hardware revision D · built 08 Jul 2026 · managed by SA Medical Alert Services
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2600049
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision D
IMEI 3500 0004 2105 979
CSID / SmartCare external id CS422503
ICCID 8961 0010 4293 53
IMSI 5059745711277
Phone number +61443189520
SIM provider Telstra
Network Telstra
Firmware 7.4.2
Configuration CFG-SAM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation SA Medical Alert Services
Commercial owner SA Medical Alert Services
SmartCare organisation ORG-SAM-001
Location Ferrymead — quarantine · bin QA-01
Last heard from Never — not yet activated
Warranty In warranty until 07 Jul 2029 · 1049 days left
Service
Billing → No service has been opened.
A service is opened when the device is activated with a provider.
Where it came from
Built 08 Jul 2026
Production order Before this system
Shipped on —
Activated —
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0590 | Light ring stays red after an acknowledged alarm | 02 Aug 2026 | Received |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2600049
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.