OP2100121
Opal Pendant · hardware revision B · built 09 Feb 2021 · managed by Freedom Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial OP2100121
Product Opal Pendant (OPAL)
Hardware revision B
IMEI —
CSID / SmartCare external id CS206182
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.6.4
Configuration CFG-FMA-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Freedom Medical Alarms
Commercial owner Freedom Medical Alarms
SmartCare organisation ORG-FMA-001
Location In the field
Last heard from 26 d ago · 28 Jul 2026, 1:52 pm
Warranty Expired 09 Feb 2024 · 926 days ago
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| SmartCare Cloud entitlement SUB-10752 · from 06 Mar 2021 | Active | $8.90 | 2026-07 |
Where it came from
Built 09 Feb 2021
Production order Before this system
Shipped on —
Activated 06 Mar 2021
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0360 | Unit rebooting on mains interruption | 04 Feb 2026 | Closed |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against OP2100121
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.