OP2300031
Opal Pendant · hardware revision C · built 14 Sep 2023 · managed by Chubb Community Care
Identity
Everything printed on the label and everything SmartCare holds. Serial OP2300031
Product Opal Pendant (OPAL)
Hardware revision C
IMEI —
CSID / SmartCare external id CS219763
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.6.4
Configuration CFG-CHB-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Chubb Community Care
Commercial owner Chubb Community Care
SmartCare organisation ORG-CHB-001
Location In the field
Last heard from 60 d ago · 22 Aug 2026, 4:26 pm
Warranty Expired 13 Sep 2026 · 38 days ago
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| SmartCare Cloud entitlement SUB-10371 · from 16 Sep 2023 | Active | $8.90 | 2026-07 |
Where it came from
Built 14 Sep 2023
Production order Before this system
Shipped on —
Activated 16 Sep 2023
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against OP2300031
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.