OP2600010
Opal Pendant · hardware revision C · built 05 Jan 2026 · managed by Alertacall Community
Identity
Everything printed on the label and everything SmartCare holds. Serial OP2600010
Product Opal Pendant (OPAL)
Hardware revision C
IMEI —
CSID / SmartCare external id CS886729
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.6.4
Configuration CFG-ALR-v4
Voice file EN-GB-2.1
Ownership & position
Managing organisation Alertacall Community
Commercial owner Alertacall Community
SmartCare organisation ORG-ALR-001
Location In the field
Last heard from 14 h ago · 22 Aug 2026, 1:58 pm
Warranty In warranty until 04 Jan 2029 · 865 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| SmartCare Cloud entitlement SUB-10259 · from 16 Jan 2026 | Active | £8.90 | 2026-07 |
Where it came from
Built 05 Jan 2026
Production order Before this system
Shipped on —
Activated 16 Jan 2026
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against OP2600010
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.